COMMA CONVENIENCE STORE
Client / Comma
Sector / Retail
Service / Experience Design
Developed and built by Afternaut, Comma is a convenience store that was set up in China in 2017, and is a completely manless store with no staff. Customers also don’t need to touch anything in the store other than the products they intend to purchase.
So even when making payment, a simple thumbs-up gesture confirms the customers’ purchase. There is no fiddling with apps, e-wallets, or QR codes, thus Comma goes beyond what a typical convenience store would do. It makes payments and shopping easy for customers, hence elevating their experience.
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